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Support Article

Unable to create new application using the Application wizard



The following issues occur in Pega Insurance Industry Foundation (IIF) 7.40 built on Pega 8.1,
  1. PUI731_81Beta_DCO - Unable to create the application.
  2. PCI731_81MB#5 - Unable to add attachments.
  3. PCI_DCO - Unable to create a new application using the Application wizard.
  4. Unable to support Pega Claims for Insurance (PCI) 7.31 for the build on IIF 7.4.

Error Messages

Not Applicable

Steps to Reproduce

Issue 1:
  1. Log in to the application.
  2. Click Application Name > New Application.
  3. Select the 'Pega Underwriting for CL Insurance' option.
  4. Click the 'Use this application type' button.

Issue 2:

  1. Click the NewàNotice Of Loss Life option.
  2. Enter the details.
  3. Click the Continue button.
  4. Click the Continue button.
  5. Select the Policy.
  6. Click the Finish button.
  7. Enter the details and click the Continue button.
  8. Click the Finish button.
  9. Click the Submit button.
  10. Click the Attach New.

Issue 3:

Create a New application for PCI using the Application wizard. Unable to create the application. Errors display while creating the new application.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-48111.

Published April 3, 2019 - Updated December 2, 2021

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