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Support Article

Unable to create PRJarFile



Error occurs when importing the file generated from Pega 7.2.2 to Pega 7.3.
Unable to create 

Error Messages

[http-nio-8080-exec-9] [TABTHREAD0] [ ] [ your_app:] (o.ImportableInformationFactory) ERROR  Admin.ORCH - Unable to acquire information object from: file://web:/StaticContent/global/ServiceExport/ Could not create PRJarFile from file file://web:/StaticContent/global/ServiceExport/

Steps to Reproduce

  1. Generate a file in Pega 7.2.2
  2. Import the file to Pega 7.3

Root Cause

The Product rule file is corrupted.


Perform the following local-change:
  1. Export the file to the Service Directory
  2. Run the Import wizard


Published October 13, 2018 - Updated November 2, 2020

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