Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to create shortcut in reports as Category not showing up



User has created Category and trying to create a Report--> Shortcut rule for the same Category but that Category is not populating. This issue is sporadic in nature.

Error Messages

No error messages.

Steps to Reproduce

1) Create the Category for example: "Test123"
2) Create the "Shortcut" under Report and select Category which user has created in step-1, that is, "Test123"

Root Cause

User has more than one category with a when rule that returns “false” and this is known issue in Pega 7.1.7. 


User has to do the private checkout of the Categories with a When rule to configure and remove them, then try to create the shortcut.

Published May 21, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us