Support Article

Unable to delete a node from AES

SA-36737

Summary



After the system administrator removes the reference to a node from AES, the node continues to show up.


Error Messages



Not Applicable


Steps to Reproduce



Try to delete a node from AES.


Root Cause



The prlogging.xml file still contains references to AES related appenders.

Resolution


Here’s the explanation for the reported behavior:

If the monitored node contains references to AES appenders, then the node is created on the AES server automattically.

Perform the following steps to remove the node from AES:
  1. Shut down the monitored node.
  2. Remove the appenders in the prlogging.xml file that reference AES appenders. (They will contain the class SoapAppenderPega.)
  3. Redeploy the WAR or EAR file containing the changes, if required. (You have not externalized the prlogging.xml file.)
  4. Delete the PegaAES-Data-Nodes reference for this monitored node using the AES Manager or theAES developer portal.
  5. Restart the monitored node.

Published April 19, 2017 - Updated May 4, 2017

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.