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Support Article

Unable to delete pr_sys_statusdetails table entries

SA-23067

Summary



Records in the pr_sys_statusdetails table do not get deleted as expected by the SystemCleaner agent. This leads to a build-up of records in the table, which results in poor performance.

Error Messages



Not Applicable

Steps to Reproduce



Observe count(*) of pr_sys_statusdetails over time.

Root Cause



A defect in the way the System Cleaner agent uses Obj-Open-By-Handle. It does not delete entries in the pr_sys_statusdetails table.

Resolution



Apply HFix-27410 for Pega 7.1.9. The issue is natively fixed in Pega 7.2.

Published May 14, 2016 - Updated October 8, 2020

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