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Support Article

Unable to deploy an OpenSpan solution to Package server



The following issues occur when using Robotic Automation Runtime 19.1.17:

Issue 1: Unable to deploy an OpenSpan solution to the user configured Package server.

Issue 2: After starting the Runtime, the user configured Robot Manager does not fetch the projects.

Error Messages

Not Applicable

Steps to Reproduce

Start the Runtime.

Root Cause

​​Issue 1: An incorrect Pega server URL was provided. This URL could not be authenticated.

Issue 2: The OpenSpan solution was not loaded in to Runtime.


Perform the following local-change:

Issue 1: Modify the Pega server URL to the correct address.

Issue 2. Assign the package in the Robot Manager or modify the Startup Project value in the Runtime configuration.

Published March 18, 2020 - Updated December 2, 2021

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