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Support Article

Unable to deploy Pega 7.1.7 with JBOSS 6.3



There is a requirement to deploy an EAR file as part of Pega 7.1.7 installation to JBOSS 6.3. The procedure to configure and deploy the EAR file is unavailable.

Error Messages

09:19:26,481 ERROR [] (MSC service thread 1-4) MSC000001: Failed to start service jboss.deployment.unit."prpc_j2ee14.ear".STRUCTURE: org.jboss.msc.service.StartException in service jboss.deployment.unit."prpc_j2ee14.ear".STRUCTURE: JBAS018733: Failed to process phase STRUCTURE of deployment "prpc_j2ee14.ear"
at [jboss-as-server-7.4.0.Final-redhat-19.jar:7.4.0.Final-redhat-19]
at org.jboss.msc.service.ServiceControllerImpl$StartTask.startService( [jboss-msc-1.1.5.Final-redhat-1.jar:1.1.5.Final-redhat-1]
at org.jboss.msc.service.ServiceControllerImpl$ [jboss-msc-1.1.5.Final-redhat-1.jar:1.1.5.Final-redhat-1]
at java.util.concurrent.ThreadPoolExecutor.runWorker( [rt.jar:1.7.0_40]
at java.util.concurrent.ThreadPoolExecutor$ [rt.jar:1.7.0_40]
at [rt.jar:1.7.0_40]
Caused by: JBAS016701: Unsupported ear module type: META-INF/jboss/jboss-prasync-service.xml
at [jboss-as-server-7.4.0.Final-redhat-19.jar:7.4.0.Final-redhat-19]
... 5 more

09:19:26,624 INFO [] (MSC service thread 1-1) JBAS010400: Bound data source [java:/jdbc/PegaRULES]
09:19:26,894 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 56) HQ221020: Started Netty Acceptor version 3.6.9.Final-redhat-1-4cc400c 5455 for CORE protocol
09:19:26,895 INFO [org.hornetq.core.server] (ServerService Thread Pool -- 56) HQ221020: Started Netty Acceptor version 3.6.9.Final-redhat-1-4cc400c 5445 for CORE protocol

Steps to Reproduce

1. Install Pega 7.1.7.
2. Follow the steps in the installation guide to configure JBOSS.
3. Try to deploy the EAR "prpc_j2ee14_jboss61JBM.ear".

Root Cause

The root cause of this problem is an error/omission in product documentation.
There is no mention of the EAR file that has to be chosen out of all the files that are provided in the archives directory of the media, and there are no instructions provided for EAR installation, even though there is a difference in the steps to be followed.


The following PDN article contains the procedure for successful configuration and deployment of the EAR file.

Published October 26, 2015 - Updated December 2, 2021

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