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Unable to determine retention period of uploaded files in Chat



Unable to determine the retention period of the uploaded files in Pega Chat.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Open Pega Chat
  2. Upload a file. The file is stored in the PegaChat server

Root Cause

Not Applicable.


Here's the explanation of the reported behavior:

The uploaded files are deleted from the database after the chat ends as part of the chat termination and clean-up process.


Published July 26, 2018 - Updated December 2, 2021

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