Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to do a 'Save As' for a section with dynamic layouts



Financial Services Industry Foundation (FSIF), Customer Service (CS), and Service Case Manager for Financial Services (SCFS) were installed on Pega 7.1.9.
After installing this combination when trying to use Save As feature on a Dynamic Layout (to save it as a section), the modal displayed does not show any rulesets or its versions.

Error Messages

Not Applicable

Steps to Reproduce

1. Log in into the system as Developer.
2. Open the section pzADPError.
3. Click Save As.
4. Observe this presents a list of unlocked or available ruleset.
5. Cancel the Save As screen.
6. Now left click the Layout tab (in blue).
7. Click the circled tick.
8. Observe a modal is displayed, but the ruleset and the version are empty.

Root Cause

A defect in Pegasystems’ code or rules: rule RuleSetDetails from PegaRequirements rule set must be withdrawn.


Apply HFix-27442.

Published May 21, 2016 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us