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Support Article

Unable to download file using DisplayAttachFile activity

SA-44644

Summary



Unable to download an attachment OnClick of a button using DisplayAttachFile activity. This activity is called using a Refresh Section action.


Error Messages



Not Applicable


Steps to Reproduce

  1. Configure a button with a Refresh Section action.
  2. Call an activity.
  3. Call the DisplayAttachFile from the activity in the Refresh Section action.


Root Cause



A software use or operation error.

The DisplayAttachFile activity must be called using the Open URL in Window action. The activity does not work when called as Refresh Section.



Resolution



Perform the following local-change:

Use the Open URL in Window action instead of the Refresh Section action.



Suggest Edit

Published February 1, 2018 - Updated October 8, 2020

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