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Support Article

Unable to edit in Excel (SLA Table) does not show up anything

SA-23174

Summary



User reported that when they click on edit excel option in Decision table, it does not show up anything in Pega 7.1.7.


Error Messages



When user clicks on edit excel button, it does not show up anything.

On enabling the  "Display a notification about every script error" from Internet Explorer > Internet Options>Advanced tab the below java script error was noticed;





Steps to Reproduce



1) Enable the SSO or httponly cookie for Pega.
2) Try performing the edit in excel for data table or decision table.


Root Cause



User has enabled the SSO (httponly cookie) in their instances and is unable to perform the edit in excel for the decision table or data tables.

On debugging the JS file pega_desktop_decision.js, support found that the 'strConnID' was passed as null inside the edit_in_excel function resulting in the issue. 

 


Resolution



Apply HFix-27587 to resolve the issue.
Suggest Edit

Published May 14, 2016 - Updated October 8, 2020

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