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Support Article

Unable to edit spacing for bullets within Rich Text Editor



Unable to edit spacing for an unordered list (bullets) in the Rich Text Editor (RTE) control. 

Error Messages

Not Applicable

Steps to Reproduce

  1. Include RTE control in a section
  2. Format the text into an unordered list
  3. Edit spacing

Root Cause

A third-party product issue.


Here’s the explanation for the reported behavior:

Third-party tool CKEditor is used to build the out-of-the-box RTE control. Neither the CKEditor nor the Pega platform offers control over spacing for unordered list (bullets).


Published October 12, 2018 - Updated October 8, 2020

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