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Support Article

Unable to edit spacing for bullets within Rich Text Editor

SA-55267

Summary



Unable to edit spacing for an unordered list (bullets) in the Rich Text Editor (RTE) control. 



Error Messages



Not Applicable


Steps to Reproduce

  1. Include RTE control in a section
  2. Format the text into an unordered list
  3. Edit spacing


Root Cause



A third-party product issue.

Resolution



Here’s the explanation for the reported behavior:

Third-party tool CKEditor is used to build the out-of-the-box RTE control. Neither the CKEditor nor the Pega platform offers control over spacing for unordered list (bullets).

 

Suggest Edit

Published October 12, 2018 - Updated October 8, 2020

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