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Support Article

Unable to enter formatted date value in datetime control



User has configured date control as "Allowed text entry radio is selected" with custom format(DD-MMM-YYYY).

At runtime, user has provided 08-JAN-2017 value, however it is giving Incorrect format error:

Error Messages

"DD-MMM-YYYY is an incorrect format."

Steps to Reproduce

Configure DateTime control as:

Root Cause

A software use or operation error: It is an expected behavior.


Here’s the explanation for the reported behavior:

User configured date time control in presentation tab is only the Read only format.

The specified format will be displayed while the focus is in out of the date time control. This is an expected behavior of date time control.​

Also advisable to use the locale settings. If the locale settings is not set , the date time control will take the browser default locale setting.

Published November 7, 2017 - Updated October 8, 2020

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