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Support Article

Unable to export report data to Excel



Unable to export report data to Excel when using the Export to Excel function.

Error Messages

There has been an issue; please consult your system administrator

Error in Tracer:

Step Status: FAIL
Step Status Info: Section 'pzRDExportWrapper' execution error on page '' of class 'Rule-Obj-Report-Definition'. : org.apache.poi.openxml4j.opc.StreamHelper (initialization failure)

Steps to Reproduce

  1. Navigate to the Reports landing page.
  2. Open a report.
  3. Click the Actions button.
  4. Select the 'Export to Excel' option. Error message displays.

Root Cause

Regression occurred when report definitions were exported to Excel that contained non-auto controls for Numeric or Date columns.


This feature is implemented in Pega Platform 8.2.4.

Published November 27, 2019 - Updated December 2, 2021

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