Support Article
Unable to get the SOAP response as an XML file
SA-1071
Summary
Migrating the service from IFW-IFX version and unable to get the response as an XML file like in 6.2Sp2.
Error Messages
No error message.Response need to come as an XML in 5.4sp2 as well like 6.2sp2
Steps to Reproduce
configure any service in 5.4sp2 and try to hit the service and get response (it won't be an XML).
Root Cause
Had a screen share session with the customer and found that customer was having "Page-Remove" method in the activity which calls Connect-SOAP rule. Commented the "Page-Remove" method after that customer was able to see the response as XML.
Resolution
Had a screen share session with the customer and found that customer was having "Page-Remove" method in the activity which calls Connect-SOAP rule. Commented the "Page-Remove" method after that customer was able to see the response as XML.
Customer confirmed the resolution via email.
Published June 12, 2015 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.