Support Article
Unable to insert or update records in a data table
SA-41466
Summary
Error on screen when adding and updating records in a data table.
Error Messages
Create new record failed: pxCreateRecord API failed
Record already exists. Rule Id:ExampleRuleName
Steps to Reproduce
Unknown
Root Cause
An issue in the custom application code or rules.
Customization of @baseclass.Save and @baseclass.Validate activities and change in the logic resulted in the issue.
Resolution
Perform the following local-change:Use the out-of-the-box @baseclass.Save and @baseclass.Validate activities.
Published November 14, 2017 - Updated October 8, 2020
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