Support Article

Unable to load Harness rule on the portal - JSP fragment error



JavaServer Pages (JSP) fragment error prevents loading a harness rule on a portal.

Error Messages

Error message: Section 'WorkBasketView' execution error on page 'pyDisplayHarness' of class ''. : Problem in JSP fragment

Steps to Reproduce

  1. Open a new incognito window (in Google Chrome ) or InPrivate browsing (Internet Explorer)
  2. Log in to the application
  3. Open multiple sessions with the same User ID
  4. Click worklist in the navigation pane

Root Cause

A defect in Pegasystems code or rules


Apply HFix-34763

Published September 11, 2017 - Updated October 8, 2020

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