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Support Article

Unable to locate KeyringImpl error in systemErr log



Error message displays in the WebSphere application SystemErr log.

Error Messages

0000009b SystemErr R Unable to locate KeyringImpl keyring after trying:

Steps to Reproduce

Stop the JVM.

Root Cause

Pega always searches for the keyring file. Ignore the error if the keyring file is not used.


Here’s the explanation for the reported behavior: This is a benign error and can be ignored if prconfig is not encrypted using the keyring file.

Note: See help entry 'keyring file' in Online Help for the Designer Studio.

Published March 19, 2018 - Updated October 8, 2020

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