Support Article
Unable to manually export products after applying HFIX-38617
SA-82093
Summary
In the Export landing page, multiple 'Export By' options exist. On clicking the 'Perform Export' button to Export By Ruleset/Version or By Product, the request is not sent to the server. This occurs post applying HFix-38617. However, this works when using the default Export By Application option.
Error Messages
Not Applicable
Steps to Reproduce
- Apply HFix-38617
- Navigate to Designer Studio menu > Application > Distribution > Export.
- In the Select Export mode dropdown, select 'By Ruleset/Version'.
- In Ruleset dropdown, select any option.
- In the Version, select 'All Versions'.
- Type in a filename, for example, myexport.jar.
- Click the 'Perform Export' button.
Root Cause
A defect in Pegasystems’ code or rules.
The HFix-38617 had introduced a side-effect.
Resolution
Apply HFix-53888.
Published November 26, 2019 - Updated October 8, 2020
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