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Support Article

Unable to move to next page when grid is in expand stage

SA-20566


Summary



After grid is launched, user is expanding the grid and on pagination, page busy indicator keeps spinning and takes considerable amount of time to load the data..

Error Messages



Not Applicable

Steps to Reproduce



1) Create a Grid Repeat Layout
2) Add few columns. Under presentation tab, enable "Display container header and title"
3) Set the header type to "Collapsible" and enable pagination.

It's observed that after expanding a row, and on moving to the next page, the system takes quite long to load the data and page busy indicator keeps spinning.


Root Cause



On setting the header type to collapsible, causes delay in loading of page.

Resolution



Perform the following local-change: For Display header and title, Change Header type from collapsible to Bar (or) FieldSet.

Published March 5, 2016 - Updated October 8, 2020

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