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Support Article

Unable to open any rule through magnifying icon

SA-8248

Summary



User is not able to open any rule using the magnifying glass icon from next to any field. Clicking the icon does nothing.

Error Messages



Not Applicable.

Steps to Reproduce



Try opening any rule using the magnifying icon.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules.

Resolution



HFix-21482

 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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