Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to Open Work Objects



We have recently upgraded our system from 6.2 Sp2 to 7.1.6. I am unable to open workobjects on the user portal due to the below error that table do not have columns. Test Connectivty for the calss instance is also throwing the same error.

We have configured the Datasource on Application server, declared the data source in prconfig.xml and created the Database instance choosing "use configuration preferences" option.

But the same is working fine when the Database instance is defined by giving the JDBC URL there. deos pega behaves differently during database calls based on the preferences selected in database definition?

There is no issue with the dabase connectivtiy, because other functionaly is working as expected. Able to retrieve the work list items etc...

Error Messages

Error in Obj-Open-By-Handle Database-TableWithNoColumns schema.TABLE1
From: (H92AB8CEA2B3CA919F726B3AA895DB7A1:
at com.pegarules.generated.activity.ra_action_open_0a2239eaf761f9e40ef2e965891f057c.step7_circum0(
at com.pegarules.generated.activity.ra_action_open_0a2239eaf761f9e40ef2e965891f057c.perform(
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(
at com.pegarules.generated.activity.ra_action_douiaction_cb321072ef69483913544df13aa40663.step22_circum0(
at com.pegarules.generated.activity.ra_action_douiaction_cb321072ef69483913544df13aa40663.perform(
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(

Steps to Reproduce


Root Cause

Need to set includeSynonym=true in order to obtain synonym metadata


includeSynonym=true as additinoal jdbc property.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us