Support Article
Unable to print the chart using Pega harness_print.js
SA-90952
Summary
Unable to print the chart using Pega harness_print.js.
Error Messages
The message Loading Chart while printing.
Steps to Reproduce
- Create a harness and include the section that contains the chart control
- Refer the harness_print.js in the 'Scripts & Styles' section
- Run the harness from the UI. The harness loads with the Chart and the Print dialog boxes
- Select the printer and click Print
Root Cause
A third-party product issue.
Resolution
Here’s the explanation for the reported behavior:
This issue is due to Fusion Charts which is a third party library.
However, clients can use the Export to PDF feature to print charts.
Published November 5, 2019 - Updated December 2, 2021
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