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Support Article

Unable to print the chart using Pega harness_print.js

SA-90952

Summary



Unable to print the chart using Pega harness_print.js.


Error Messages



The message Loading Chart while printing.


Steps to Reproduce

  1. Create a harness and include the section that contains the chart control
  2. Refer the harness_print.js in the 'Scripts & Styles' section
  3. Run the harness from the UI. The harness loads with the Chart and the Print dialog boxes
  4. Select the printer and click Print


Root Cause



A third-party product issue.

Resolution



Here’s the explanation for the reported behavior:

This issue is due to Fusion Charts which is a third party library.
However, clients can use the Export to PDF feature to print charts. 



 

Suggest Edit

Published November 5, 2019 - Updated December 2, 2021

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