Support Article
Unable to run a decision shape as the first shape in a flow
SA-47327
Summary
Unable to run a decision shape as the first shape in a flow. On launching the case from the application, the decision boolean expression evaluates incorrectly and traverses incorrect the flow path.
Error Messages
Not Applicable.
Steps to Reproduce
- Create a case flow with decision shape as the first shape in the flow
- Verify HFix-36850 and HFix-37039 are installed
- Login into the mobile app
- Create a case from the new menu, and validate that the correct flow path is traversed after the decision shape
Root Cause
A defect in Pegasystems’ code or rules. The pxFlow, which stores metadata of the flow shapes, becomes invalid while packaging on a server, when a decision flow is configured at the beginning.Resolution
Apply HFix-37908.
Published December 18, 2017 - Updated October 8, 2020
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