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Support Article

Unable save as any rule from CPM-Portal Class



When trying to save as rule from CPM-Portal class into Application ruleset, the ruleset dropdown in Save-As rule form is not getting populated with the desired application rulesets.

Error Messages

Not Applicable.

Steps to Reproduce

Save as any rule from CPM-Portal Class.

Root Cause

An issue in the custom application code or rules.


Here’s the explanation for the reported behavior: 

The Class record did not get imported on upgrade.  While re-importing the class record, an option was missed and that's why the ruleset is not getting populated. 

Published January 31, 2016 - Updated December 2, 2021

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