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Support Article

Unable to save in customized Pega Co-Browse

SA-41715

Summary



Error after installing Pega Co-Browse and performing a Save to the customized page.


Error Messages



Forbidden


Steps to Reproduce

  1. Log in to Pega Co-Browse.
  2. Select Customize.
  3. Set ‘Enable disclaimer text’ as ‘Yes’.
  4. Click Save.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Set the ‘enable_recording_server’ in the config.json file to true/false.


Suggest Edit

Published November 7, 2017 - Updated December 2, 2021

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