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Support Article

Unable to save in customized Pega Co-Browse



Error after installing Pega Co-Browse and performing a Save to the customized page.

Error Messages


Steps to Reproduce

  1. Log in to Pega Co-Browse.
  2. Select Customize.
  3. Set ‘Enable disclaimer text’ as ‘Yes’.
  4. Click Save.

Root Cause

A defect in Pegasystems’ code or rules.


Set the ‘enable_recording_server’ in the config.json file to true/false.

Published November 7, 2017 - Updated December 2, 2021

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