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Support Article

Unable save rules using the Save As functionality

SA-50510

Summary



Unable save rules using the Save As functionality. This occurs on updating Operator ID’s and Dynamic System Setting (DSS) settings through the Designer Studio in Pega 7.3.




Error Messages



Not Applicable


Steps to Reproduce

  1. Use Save As functionality with any rule.
  2. Click the down arrow button next to Save. The dropdown menu does not display.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-39168.

Alternatively, perform the following local-change:

Change the load behavior of the menu action from 'On screen load' to 'Refresh on display'.



Suggest Edit

Published March 21, 2018 - Updated October 8, 2020

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