Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to schedule a report



Schedule option is not present when the gear icon on the right side of the report is clicked. Allow rule checkout check box is not selected.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create an operator.
  2. Clear Allow rule checkout selection under Security tab.
  3. Launch the Case Manager portal, and click Reports.
  4. Select a report from one of the report categories.
  5. Click the gear icon. Only Copy option appears.

Root Cause

A defect in Pegasystems’ code or rules: Non-developers will not be able to schedule a report.


Apply HFix-30918.

Published January 2, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us