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Support Article

Unable to see available fields when building a custom report

SA-36377

Summary



When trying to build a custom report in Pega Diagnostic Cloud (PDC) to show exceptions on a daily basis no properties are displayed in the data explorer navigation.

This prevents users from being able to drag and drop properties into the report.


Error Messages



Not Applicable


Steps to Reproduce

  1. Try to custom a report in PDC .
  2. No properties are displayed in the data explorer navigation.


Root Cause



A defect in Pegasystems’ code or rules Style sheet compatibility issue with running PDC or Autonomic Event Services (AES) in Pega 7.2.

Resolution


The issue is fixed in release 1.18 of PDC.

Published June 1, 2017 - Updated October 8, 2020

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