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Support Article

Unable to send email when attachment size is greater than 10 MB

SA-46410

Summary



Unable to send email when the attachment size is greater than 10 MB.


Error Messages



Message size exceeds fixed maximum message size


Steps to Reproduce



Call sendEmailNotificationwithAttachements activity by providing attachement more than 10 MB.


Root Cause



The email attachement was not processed by the email server because the attachement size was greater than the maximum attachement size allowed by the email server.


Resolution



Perform the following local-change: Increase the maximum limit for attachement on the email server.


Suggest Edit

Published March 26, 2018 - Updated October 8, 2020

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