Support Article
Unable to start the Runtime after upgrade
SA-83955
Summary
Unable to start the Robotics Runtime after upgrading Pega Platform 7.4 to Pega Platform 8.2.1 and Robot Manager (RM) 8.2.2.
Error Messages
Not Applicable
Steps to Reproduce
Start the robot after installing the Runtime.
Root Cause
An issue in the custom application code and access groups defined for the operator.
Resolution
Perform the following local-change:
- Add the UI Kit 13-01.
- Add roles in the Access Groups.
- In the operator, change the application pointed to (previously Pega application was pointed to).
Tags:
Published August 16, 2019 - Updated December 2, 2021
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