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Support Article

Unable to start spi_proc in Windows

SA-23117

Summary



Unable to start spi_proc service in Chordiant Marketing Director (CMD).

Error Messages



Error 1067: The process terminated unexpectedly.

Steps to Reproduce



Try to start SPI service.

Root Cause



The audit data in the SPI_AUDIT_HDR table with SPI_AUDIT_ID = 1 was missing.

Resolution



Insert audit data in SPI_AUDIT_HDR table for SPI_AUDIT_ID = 1.

Published May 21, 2016 - Updated December 2, 2021

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