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Unable to update customer property in Offer Flow



Unable to save Offer flow after updating a Customer object property in the Offer flow. This occurs after upgrading to Pega Marketing 7.12 on Pega 7.3.

Error Messages

(Rule-Obj-Flow-Offer)FUAManager-CompileLog ----------
1. ERROR in / (at line 73)
ClipboardPageAdapter.copy(tools, customer, customerCopy);
The method copy(PublicAPI, ClipboardPage, ClipboardPage) from the type ClipboardPageAdapter is not visible
1 problem (1 error)
Compile failed.

Steps to Reproduce

  1. Upgrade from Pega Marketing 7.12 on Pega 7.1.7 to Pega Marketing  7.22 on Pega 7.3.
  2. Create an Offer flow.
  3. Select a connector and set a property, for example, .Customer.pyEmail1.
  4. Save the Offer flow.

Root Cause

Offer flow does not support updating the Customer object data.


Perform the following local-change:

Change the design approach of updating the Customer object data in Offer flow.


Published July 27, 2018 - Updated December 2, 2021

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