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Support Article

Unable to update data using application wizard from landing page



Unable to update data using the application wizard from the landing page. This occurs when updating a large volume of data.

Error Messages

Not Applicable.

Steps to Reproduce

Run update application wizard from the landing page.

Root Cause

A defect or configuration issue in the operating environment.


Perform the following local-change:

Run the tool from the command line. Since there is a large volume of data to process, the default heap size of 1024m is not enough. Along with setting the other database connection properties in the file, add jvm.arg.mem.max to a greater value than -Xmx1024m. It may require some trial and error to find the right size for this system. One option is to configure 4GB or –Xmx4096m. Use the following command:

prpcUtils.bat runUpdateWizard

Published March 29, 2018 - Updated October 8, 2020

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