Support Article
Unable to upload the same file after log in by two users
SA-53945
Summary
Unable to upload the same file with the same name. This occurs when uploading the files concurrently after logging in as two different users.
Error Messages
Not Applicable.
Steps to Reproduce
- Log in to the application as two separate users
- Upload the same file at the same time
Root Cause
Before the file is attached to the work object, it is stored in the Service Export directory of the server. During the concurrent upload of files with the same name, one file overrides the other.
Resolution
Apply HFix-42331.
Published July 23, 2018 - Updated October 8, 2020
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