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Support Article

Unable to validate users on an API using JSON Web Token



Unable to validate users on an API using JSON Web Token (JWT) tokens.
The Authentication Bearer is not passed to Pega on selecting 'Custom' as authentication type. It is only passed on selecting 'OAuth 2.0', with OAuth tokens.

Error Messages

Not Applicable.

Steps to Reproduce


Root Cause

A defect or configuration issue in the operating environment.


Perform the following local-change: 

Retrieve the custom header in the authentication activity with a Property-Set as below:


Here, HTTP header is set as 'test'. 


Published August 19, 2019 - Updated October 8, 2020

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