Support Article

Unable to view the class instances in Designer studio

SA-38063

Summary



User was not able to view the class instances in Designer studio.

Whenever clicked on class name in the app explorer, class instances are not getting loaded in Designer studio.


Error Messages



Retrieving the report data exceeded the limit of '30' seconds. Please try making the report more specific by further limiting which rows to include.


Steps to Reproduce



Click on class name on the app explorer. Instances list does not gets loaded.


Root Cause



pyInstanceList is the report definition which displays the instances of the class.In the data access tab of the report definition the Maximum elapsed time is 30 seconds, which is default value.

The report definition is taking more than 30 seconds to retrieve the records as it is having more number of records.

Resolution



Changing the maximum elasped time in the report definition on data access tab to 60 seconds resolves the issue.

Published May 16, 2017 - Updated May 31, 2017

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