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Support Article

Unable to view drop down arrow icon



On resizing the screen, the drop down arrow icon does not display.

Dropdown before resize of the screen:

Dropdown after resize:

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a dropdown control in a section.
  2. Configure a grid in another section and include the section (confgured in Step1) which has dropdown in the column of gird.

Root Cause

The dropdown arrow did not display due to the grid format defined in the application skin.


Perform the following local-change :

In application skin, set Table border and Cell border for the grid as solid,1px.​​​​​

Published January 20, 2019 - Updated October 8, 2020

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