Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unable to view steps under stages post upgrading




Unable to view the steps in stages on the Case worker and Manager portal for all the applications post upgrading to Pega 8.1.1.

Error Messages


Not Applicable

Steps to Reproduce

  1. Create a case 
  2. Click the lifecycle stages. The stages overlay template is blank

Root Cause

An issue in the custom application code or rules. An issue with the upgrade. UI-Kit-7:12-01-01 was not included in the application.


Perform the following local-change:
  1. Include the UI-Kit-7:12-01-01 in the application ruleset stack
  2. Add DisplayCaseLifecycle RS: UI-Kit-7:12-01-01 and pyDisplayStages RS:UI-Kit-7:12-01-01 rules to the application ruleset

Published February 21, 2019 - Updated December 2, 2021

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us