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Support Article

Updated details of files do not display on FileLandingPage



User creates outbound file template and updates the file name and path in the higher ruleset version. The offer flow creates file in the correct location and with the correct name. However, the updated details of files do not display on FileLandingPage on the Marketing portal. 

Error Messages

Not Applicable

Steps to Reproduce

  1. Create outbound file templates and perform a Save As in higher RSV
  2. Update the file name and path 
  3. Run the campaign
  4. Verify FileLandingPage

Root Cause

A defect in Pegasystems’ code or rules. 


Apply HFix-57571.


Published January 3, 2020 - Updated December 2, 2021

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