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Support Article

Upon opening new window, previous session is loaded



When user is trying to open a new window from the same IE session and also tries to open the work object in a new window, one can observe that whatever operations user perform on the former session are reflected in the latter one.

Error Messages

Not applicable.

Steps to Reproduce

While already in a working session, open new window from File options in IE browser. Note that same session is observed in the new window also.

Root Cause

From Pega 7, the multiple Window Warning has been retired. And, changes are done at the design level to make sure Clipboard data corruption does not occur and session is maintained properly even in multiple window or tabs for the same session.


This is an expected behavior of Pega 7.

Published November 5, 2015 - Updated October 8, 2020

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