Support Article
User is diconnected during an interaction on Pega chat
SA-78032
Summary
Chat disconnects during an interaction. Sometimes chat is disconnected after four messages.
Error Messages
Not Applicable
Steps to Reproduce
Initiate a chat.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Apply HFix-52429.
Published May 2, 2019 - Updated December 2, 2021
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