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Support Article

User needs to select twice for selecting a value from dropdow

SA-33964

Summary



When user is trying to select a value from drop-down first time user not able to select as dropdown appears and closes within fraction of seconds and the user will not be able to select any option in that time but once user click second time it is working fine and able to select a value from drop down list.


Error Messages



Not Applicable


Steps to Reproduce



select a value from dropdown.


Root Cause



A defect in Pegasystems’ code or rules
CPMDISPLAYTASKINMENU

Resolution



Apply HFIX-26338

Suggest Edit

Published February 22, 2017 - Updated December 2, 2021

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