Support Article
User portal loads without styles when launched from email link
SA-59488
Summary
When launching the User portal from an email link, the portal loads without styles.
Error Messages
java.lang.IllegalStateException: Cache has been closed or destroyed: StaticContentAGCache
Steps to Reproduce
Log in to the application.
Root Cause
The cache was invoked by the Ignite protocol.
Resolution
Perform the following local-change:
Use the below prconfig to change the cluster protocol from Ignite to Hazelcast.
<env name="identification/cluster/protocol" value="hazelcast" />
Published January 5, 2019 - Updated October 8, 2020
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