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Support Article

User resizable in screen layout is not working



User has added a Screen Layout (Header Left type) and resizable option is selected. Launch portal, On click of the icon, left navigation is not getting collapsed.

Error Messages

Not applicable

Steps to Reproduce

1.Add a screen layout of type HeaderLeft.
2.Select User resizable option for left panel.
3.Launch the portal.
4.On click of resizable icon, left panel is not collapsed.

Root Cause

A software use or operation error.

On window load, user added a logic in custom js(present in harness) for offline case but did not add condition to check if object is null or not.



Perform the following local-change:

Add a check "if(window.pega && window.pega.offline) then continue" in the API .



Published January 5, 2017 - Updated October 8, 2020

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