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Support Article

UserResolveReportException occurs in the logs



UserResolveReportException occurs in the logs which results in performance degradation. Delay when PEGA0005 Database query is run.

Error Messages

Exceptions in the log:

UserResolveReportException One of the join conditions involving the following unoptimized property is not allowed, since it can severely degrade performance: XXXX in class YYYY. Revise the join conditions or optimize the property.

Steps to Reproduce

Run a PEGA0005 Database query.

Root Cause

Incorrect Data-Admin-DB-Table (DADT) instances in the user's environment. Some of the properties from out-of-the-box PegaCRM external classes used in report definitions are not optimized, which resulted in the exceptions in logs.


Perform the following local-change:

Install the CSSample_DDL.jar file to create all the tables and map these to the corresponding classes.

Published March 30, 2018 - Updated October 8, 2020

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