Support Article

Users seeing NoClassDefFoundError

SA-25895

Summary



Application is experiencing sporadic error (see below), preventing user from completing workflow.


Error Messages


Error: Java.lang.NoClassDefFoundError: com/pega/pegarules/activity/... (customer specific activity name)
 


Steps to Reproduce



Not Applicable.


Root Cause



A defect in Pegasystems’ code or rules, specifically related to rule assembly caching.

Resolution



Here is the local solution:

1. From SMA>Advanced>Class Management, click "Class Detail" button.
2.  Look in the list to find the class referenced in the error message and click the "Reload" button.

 

 

Published July 21, 2016 - Updated July 28, 2016

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