VBD does not work and ORA-00942 errors are seen in logs
Visual Business Director (VBD) is not running and user witness errors in the server log file.
Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'localEngine' defined in class path resource [vbd-service-config.xml]: Unsatisfied dependency expressed through constructor argument with index 0 of type [com.pega.decision.vbd.service.engine.VBDConfiguration]: : Error creating bean with name 'vbdConfiguration' defined in class path resource [vbd-service-config.xml]: Bean instantiation via constructor failed; nested exception is org.springframework.beans.BeanInstantiationException: Failed to instantiate [com.pega.decision.vbd.service.engine.configuration.impl.VBDConfigurationImpl]: Constructor threw exception; nested exception is org.springframework.jdbc.BadSqlGrammarException: PreparedStatementCallback; bad SQL grammar [select pzCollectionName, pzConfigurationData from PR_DATA_VBD_COLLECTION_CONFIG where pzCollectionName=?]; nested exception is java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist
Message: PreparedStatementCallback; bad SQL grammar [select * from (select Action.pyIssue as "Action.pyIssue", Action.pyGroup as "Action.pyGroup", Action.pyName as "Action.pyName", Application.pyApplication as "Application.pyApplication", Application.pyComponent as "Application.pyComponent", Application.pyStrategy as "Application.pyStrategy", Application.pyInteraction as "Application.pyInteraction", Channel.pyChannel as "Channel.pyChannel", Channel.pyDirection as "Channel.pyDirection", Op.pyDivision as "Operator.pyDivision", Op.pyOperator as "Operator.pyOperator", Op.pyOrganization as "Operator.pyOrganization", Op.pyUnit as "Operator.pyUnit", Outcome.pyOutcome as "Outcome.pyOutcome", ft.pxpriority as "pxPriority", ft.pxRank as "pxRank", ft.pypropensity as "pyPropensity", ft.pylatitude as "pyLatitiude", ft.pylongitude as "pyLongitude", ft.pxoutcometime as "Timestamp", ft.pxfactid as "pxFactId" from PR_DATA_IH_FACT ft join pr_data_ih_dim_action Action on ft.pzactionid = Action.PZID join pr_data_ih_dim_application Application on ft.pzapplicationid = Application.PZID join pr_data_ih_dim_channel Channel on ft.pzchannelid = Channel.PZID join pr_data_ih_dim_operator Op on ft.pzoperatorid = Op.PZID join pr_data_ih_dim_outcome Outcome on ft.pzoutcomeid = Outcome.PZID) query1 where "Timestamp">=? and "Timestamp"<=?]; nested exception is java.sql.SQLSyntaxErrorException: ORA-00942: table or view does not exist
Steps to Reproduce
1. Log into PRPC.
2. Start VBD.
VBD datasource was pointed to admin schema user. However, this is a Split schema, VBD data source must point to PegaDATA schema user.
For issue-1 Map vbdDataSource to PegaDATA schema user.
For issue-2 Run pzUpdateActualsConfiguration to correct the VBD loading issue.
Published August 27, 2015 - Updated October 8, 2020
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