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Support Article

VBD Planner overlaps and hides the Landing page Header

SA-20432

Summary



The top portion of HTML 5 Visual Business Director (VBD) Planner's landing page overlapped and was hidden. The landing page title and close icon were not seen.


Error Messages



Not Applicable

Steps to Reproduce



1. Install Pega 7.2 and configure VBD.
2. Launch the VBD Planner in the Marketing portal in Chrome.

Root Cause



This issue only manifests with the Pega 7.2. Only Chrome browser is supported for HTML 5 VBD Planner in Pega 7.2. In the other browsers, the original applet version is used.

Resolution



Apply HFix-26354.

Published May 13, 2016 - Updated October 8, 2020

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