Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Visual Business Director does not open up



Clicking the Visual Business Director (VBD) link at the bottom toolbar, opens a blank tab.

Error Messages

Not Applicable.

Steps to Reproduce

Click on the VBD link at the bottom toolbar.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. User is using IE 11, this works fine on IE 10.


This issue is scheduled to be resolved in Pega 7.1.8. Untill then user is recommended to use IE 10 before upgrading to Pega 7.1.8 release.

Published July 7, 2015 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us